One of the main concerns of online gaming operations is to guarantee fair gaming. The Company (as defined in the User Agreement) understands the importance of explaining how this is actually done:
With the exception of sports betting and LIVE games, which are broadcast in real-time with live dealers via webcam, the "dealer" on the website is really a computer. To assure the integrity of our games, a trusted Random Number Generator (RNG) is always used to determine the outcomes of our games. Whether it's a roll of a dice, a hand of cards, or a spin of the wheel, in each event a RNG is utilized to ensure compliance with relevant standards. The system has been rigorously tested by running millions of rounds and examining results. The system is systematically tested by the Company.
The Company offers a variety of games, including some that are developed by third party companies, allowing us to offer our members a wider selection of gaming experiences. Where the games provided are not “in house” games of our own development, a number of additional procedures are undertaken to ensure that they adhere to our own standards. In addition, our game providers utilize their own, separate in house testing processes, including testing of the RNG.
We also provide our Members with an easy to use log of their game results via your device where available or via customer support. This information may be reviewed any time, and includes amounts wagered, game results, as well as deposit and withdrawal records.
The Company has retained the services of internationally respected and distinguished independent auditors, in order to review the Casino's Payout Percentage.
The review is conducted on a regular basis, and includes the Payout Percentage of each game, as well as the total average Payout Percentage.