888.com is dedicated to providing its members with a responsible gaming environment. Not only is it our mission to provide our members with the most entertaining gambling experience but it is also our duty to help prevent compulsive usage and underage access of our gaming products. More information could be found at www.888responsible.com
As a responsible, regulated gaming company, we comply with all guidelines published by eCOGRA, a non-profit organization based in the UK. eCOGRA ensures that approved online casinos are properly and transparently monitored to provide player protection.
GamCare, one of the leading authorities on advice and practical help in addressing the social impact of gambling, has recognized 888.com's dedication towards the issues of responsible gaming and player protection and has therefore awarded the company with it's certificate.
The company had undergone an audit which had covered issues such as staff training, underage verification, self deposit limits/self exclusion and referrals to helping agencies. 888.com was found by GamCare to be keeping excellent standards of practice in all these aspect.
We have implemented the following company policies and tools:
In line with the Government of Gibraltar's Gaming Ordinance, 888.com does not allow anyone under the age of 18 to play its casino or poker games.
Our casino and poker room are not designed to attract children or adolescents. We actively discourage and track persons under the age of 18 who attempt to play at 888.com. We use sophisticated verification systems which can identify minors who log in to our software.
Nevertheless, we recognise that the internet is readily accessible in many homes around the world. As a result, gaming companies and parents must work together to protect children from underage gambling. To ensure the safety of your children, we recommend installing filtering software to block minors from accessing certain websites and programmes.
Below are links to some such providers and software:Cyber Patrol
Tips for parents:
Unfortunately, no system is foolproof. If you know a person under the age of 18 who is registered with 888.com, please notify our Operations Department at email@example.com
888.com recognizes that while most people gamble for entertainment, a small number of people can become obsessed with the potential monetary gains our games offer. Even though studies suggest that only a very small percentage of the adult population encounters compulsive gambling problems we take this matter exceedingly seriously and have accordingly implemented a number of measures to address this problem:
Like many things, what is enjoyable in moderation can be disastrous in excess.
Keep in mind that you always have someone to talk to, you may seek professional help from the following organizations
If you are worried about your gambling habits or you want to know more about the signs of compulsive gambling, try our self-assessment test.
In collaboration with Gambling Therapy.
888.com is proud to collaborate with the well know charity - Gambling Therapy, to offer its members the special and unique E-Break & Support program .
The E-Break & Support program offers you 4 weeks of regular e-mail support by a professional advisor from Gambling therapy, at no charge. This will help our members, who might be feeling stressful and concerned about their gambling to think about the right place gambling holds in their life.
To find out more about this program you may contact Gambling Therapy at firstname.lastname@example.org.
At 888.com we give you the tools to control the amount of money you use to gamble. You can set your own monthly deposit limits and request to adjust them at any time. Simply call our Member Support Team and a representative will help you set your limits. Member support is available by phone, email and live chat 24 hours a day, 7 days a week. You can set your own monthly deposit limits and request to adjust them at any time online through the cashier.
To help you set limits that are right for you, try answering this short questionnaire:
Use your answers to determine how much you would like to allow yourself to spend per day, per week or per month.
If, at any stage, you become concerned about your gambling behavior, you can request one of the following:
During “Take a Break” periods we will restrict your account on the specific requested brand only. Any new accounts you might attempt to open during the “Take a Break” period will also be blocked as soon as detected. In addition, 888.com will take all reasonable measures to make sure you do not receive any promotional material during this time.
During the self-exclusion period, the request for temporary blocked access will be enforced and irrevocable throughout all Cassava brands. You may call our Member Support Team to re-activate your account once the period has ended. We reserve the right at our own sole discretion to withhold all deposited and related monies in relation to such accounts.
If you wish to apply the self-exclusion option, please call our Member Support Team, available by phone 24 hours a day, 7 days a week.
If you are unsure about requesting self-exclusion, ask yourself the four questions below:
If your answer is yes to at least one of them, we recommend that you “Take a Break” and seek professional help.